Privacy Policy

Last updated: May 2026

1. Information We Collect

When you use FilmAssist, we collect information you provide directly: your name, email address, uploaded scripts, location photos, production details, and any other information you submit through our forms or checkout process. We also collect standard web analytics data including page views and browser information.

2. How We Use Your Information

We use your information to:

  • Process your orders and deliver purchased services
  • Send order confirmations and service delivery notifications
  • Provide customer support and respond to inquiries
  • Improve our services and website experience
  • Send promotional communications (only with your consent)

3. Script & Creative Content

Scripts, location photos, and other creative materials you upload are used solely for the purpose of delivering the service you purchased (script review, doctoring, pre-visualization, etc.). We do not share your creative content with third parties. We do not claim any ownership or rights over your work. Your scripts remain your intellectual property.

4. Data Storage & Security

Your data is stored on secure servers with industry-standard encryption. We use Stripe for payment processing — we never store your full credit card details. Payment data is handled entirely by Stripe's secure infrastructure.

5. Third-Party Services

We use the following third-party services to operate FilmAssist:

  • Stripe — payment processing (Stripe Privacy Policy)
  • EmailJS — transactional email delivery
  • Supabase — database and waitlist storage

6. Your Rights (GDPR & CCPA)

You have the right to access, correct, or delete your personal data. You can request a copy of your data, ask us to update incorrect information, or request deletion of your account and associated data. To exercise any of these rights, contact us at [email protected].

California residents: under CCPA, you have the right to know what personal information is collected, to opt out of the sale of personal information (we do not sell personal information), and to not be discriminated against for exercising these rights.

7. Cookies

We use essential cookies required for the website to function (session management, cart persistence). We do not use advertising or tracking cookies. You can disable cookies in your browser settings, but some features may not work properly.

8. Contact

For privacy-related inquiries, contact us at [email protected].